/FAQs
FAQs 2016-10-28T13:22:09+00:00
Hiding Items 2017-11-01T16:27:52+00:00

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Why my product comes with a California Prop 65 warning tag? 2016-10-28T13:22:10+00:00

Proposition 65 warning are only required under California law. “California’s Prop 65 in its simplest terms, requires a label where a product contains a chemical compound that exceeds the Safe Harbor Level. Safe Harbor determinations are based on a person’s exposure to a chemical, assuming daily exposure at that level.” This warning to consumers is typically done with a “warning label” directly onto the merchandise itself. Importers and Retailers therefore, need to test their products (typically done at the production level) for the existence of these chemicals and, if found, are subject to the label requirement. The Prop 65 standards are among the most stringent standards in place anywhere and are often far more stringent than federal standards. According to source from Nowfoods.com, the warning does not automatically mean that the product is unsafe.

Read more about California Proposition 65 Warning

What if I don’t like my purchase? 2016-04-27T13:25:43+00:00

Luggageology offers return&refund for returns within 30 days of purchase. Please note that the product must be in unused condition for a full refund. For details, please check our Return & Refund policy.

Does the luggage have warranty? 2016-04-27T13:25:50+00:00

Yes. All Topline and Gabbiano products come with a 3-year limited warranty. Please check the manufactures’ website for more warranty information.

See Gabbiano Warranty info at: http://www.gabbianoluggage.com/#!warranty/cyil

Topline Warranty Claim Form: http://cyluggageinc.com/warranty-info/

What if I forgot the combination I set for my lock? 2016-10-28T13:22:10+00:00

We totally understand! You can check this video to unlock and reset the built-in TSA lock: https://www.youtube.com/watch?v=vAHsOi8YOEE

Have more questions? 2016-04-27T13:25:17+00:00

Contact us at info@luggageology.com. Your inquires will be answered within 3 business days.

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